Resident Services

Live, Learn and Earn

Recognizing that housing is the most basic of human needs, BHP provides affordable housing that enhances the lives of many Boulder residents. The programs offered by the BHP Resident Services Department are designed to maximize the quality of life for the residents, while allowing them to stay housed.  Partnerships with local agencies, grant funded programs and services provided by Resident Services staff provide outreach, support and important links to needed services that enable our low income families to become financially self-sufficient and our elderly and people with disabilities to live independently and to age in place.

Resident Handbook and Community Policies


The BHP Resident Services Department is organized around four goals:

  • keeping residents housed appropriately
  • promoting academic success for youth
  • promoting economic success for career focused households
  • building bridges to other services in the community.

We offer a variety of programming to achieve these goals.


Resident Services Coordination

Community Building and Leadership Development

Resident-Run Activities

Community Programs

Grant Funded Programs

Community Partners

Volunteer Opportunities

Resident Services Coordination

The primary role of the senior site Resident Service Coordinators is to connect residents with the services and support necessary to enable them to remain living independently and safely in housing. The Resident Service Coordinators maintain office hours onsite at our three senior and disabled designated buildings, Walnut Place, Northport, and Canyon Pointe. The Service Coordinators are available to assist individual residents in connecting to resources and services from the community.  Examples:

  • Identifying benefit programs and assisting with enrollment
  • Providing assistance with entitlement programs and funding sources
  • Home care services and qualification procedures
  • Assistance with forms, rebates, and paperwork

The senior sites Resident Service Coordinators are also available on a referral basis for BHP residents residing at other sites.

The family site Service Coordinator provides support to families to help them raise their families in healthy and safe environments.  Office hours are available at the Kalmia site and by appointment at the other family sites. Through assessment and resource linkages, the Service Coordinator helps the families to be successful in providing for their families and in becoming contributors to their community.  Examples include:

  • Referrals for parents to early childhood educational programs
  • Providing assistance in identifying and accessing resources to support educational and employment goals
  • Crisis management to prevent loss of housing
  • Coordinating afterschool and life skill programming for youth and adults

Service Coordinators also identify needs and coordinate training and life skills development programs to enrich the residents in all aspects of their lives.

Community Building and Leadership Development

BHP Resident Services staff is committed to empowering residents to build strong communities and to find creative solutions to community problems and issues.  The recognition, development and support of resident leadership helps to build strong dynamic communities. Resident Services staff support the residents in forming on-site resident councils at both the senior and the family sites. These site councils provide leadership opportunities for those residents wanting to both develop their leadership skills and have an impact on the communities in which they live.

The designated elder/disabled buildings, Walnut Place, Northport and Canyon Pointe are unique in that they provide common areas and Community Rooms and Kitchens for programs and events.

Community Meetings are facilitated on a regular or as needed basis to assist residents in exploring community issues and creative solutions.

Resident-Run Activities include:

  • RRC (Resident Representative Council) - This council has representation from many sites.
  • Local Site councils formed by the residents of specific sites to address their specific community needs.
  • Garden Committees provide a way for residents to get to know one another, raise healthy vegetables and contribute to the beauty of their environments.  
  • The Walnut Place Computer Club allows residents without computers access to the internet.
  • The Learn to Earn Program at Kalmia teaches residents basic computer and budgeting skills and allows graduates to earn a computer for their homes.
  • Resident Breakfast Program - Sponsored by the residents to provide a social connection to one another.
  • The Kalmia sewing group, taught by a volunteer instructor.
  • The Madison Mothers' children's activity program
  • The Kalmia Youth Soccer Field project, composed of a group of youth under the age of 12, advocating for a soccer field on their site.
  • Community Potlucks
  • Holiday Parties

Community Programs

Many diverse programs are provided on-site through partnerships with other agencies, faith groups and community volunteers. community volunteers, faith groups and agencies.

They include:

Housing and Urban Development (HUD) Grant Funded/ Service Rich Programming

BHP recently received a three year ROSS Service Coordinator grant, to begin in 2012. This grant will provide the salary for a Service Coordinator to serve both the seniors and the families living in public housing.

Public Housing Family Self-Sufficiency

A HUD funded program, the Family Self-Sufficiency Program (FSS) provides outreach and case management support to public housing families who want to become financially self-sufficient.  A case manager helps participants identify educational and career goals and then helps them craft a plan to reach those goals. With the help of community resources the FSS participants increase their earned income and advance their education and career goals. The case manager also helps the families connect with other community resources for unmet needs. This program is provided through a partnerships with the Boulder County Housing Authority, Workforce Boulder County, and many other community agencies..

Community Partners for Service-rich Programming

We are very grateful to the following agencies and non-profits which partner with Boulder Housing Partners to provide support services to our residents: