FAQ for Current Section 8 Housing Choice Voucher Residents
Decreasing household income
If your income decreases on a permanent basis (not including seasonal employment), you need to provide 3rd party written verification of this change in order for us to decrease your next month's rent.
Examples of acceptable written documentation:
- A verification of income form completed by your employer(s) and faxed or mailed directly to Boulder Housing Partners.
- A letter from your employer on company letterhead stating your change in wages; for example, the last day that you received wages and the amount of those wages.
- A letter from the agency from which you were receiving benefits stating the last day you received benefits and the amount of those benefits.
We must receive the documentation within 10 days of the changes and by the 20th of the month for your next month's rent to reflect changes.
Increasing household income
If your income increases, you must provide 3rd party written verification of these changes within 10 days of the change. If you do not, you may be responsible for paying additional rent retroactively.
Examples of acceptable written documentation:
- A verification of employment form completed by your employer(s) and faxed or mailed directly to Boulder Housing Partners.
- A letter from your employer on company letterhead stating your change in wages.
- A letter from an agency from which you are receiving benefits stating change in your benefits.
To add children to your lease:
If you have had a baby, adopted a child or received legal custody of a minor under the age of 18 you must provide a:
- birth certificate
- social security card
- and documentation of legal custody
To add an adult to your household
They must meet the eligibility criteria before moving into your rental unit. You must submit a written lease addition request to both your Occupancy Specialist and property manager.
To remove a household member
If a household member is moving or is absent from your rental home for 30 days or more, you need to notify both your Section 8 Occupancy Specialist and Property Manager in writing.
Verify with your Section 8 Occupancy Specialist that you are eligible to move at the end of your lease term. Then, give 30 day written notice to vacate form to your property manager and your Section 8 Occupancy Specialist. Call BHP or stop by BHP to pick up form.
Moving to a different property within the Housing Choice Voucher program
After you complete your 12-month lease you will be eligible to move. Turn in a 30 day written notification to your landlord and your occupancy specialist to vacate by the first of a month. Once you have provided the 30 day notice, you will need to re-certify your file. We will mail you an updated maximum rent calculation to help you find a new home.
Moving out of the City of Boulder
If you have a voucher through BHP and you want to move out of Boulder County, submit a portability request form and your 30-day notice to vacate form to your Section 8 Occupancy Specialist stating where you want your file sent.
If you have a housing choice voucher, you can transfer your assistance anywhere there is a Public Housing Agency in the U.S. or its Territories.
Moving to the City of Boulder
If you have a voucher through another housing authority and you want to move to the City of Boulder, you must first contact the housing authority where your voucher was issued and ask them to port your voucher to BHP. Once the portability file is received by BHP you will be scheduled for our required briefing. The briefing is required prior to renting a home in Boulder.
Please contact your landlord for any maintenance issues if you live at a property owned or managed by someone other than BHP. If it is a BHP property, call the maintenance line at 720-546-4620. Follow the prompts to leave a work order. Repairs will be prioritized based on level of urgency.
If you are calling in an emergency repair, be sure to stay on the line while the phone system transfers you to an emergency cell phone. You may hear a minute of silence before your call transfers. Please do not hang up.
A reseasonable accommodation request is a request for an exception to BHP policies and procedures. It may include, for instance, installing ramps or grab bars for people with limited mobility or providing air-conditioning for people with documented medical conditions. Please complete the reasonable accomodation request form and send to your property manager.
To solve problems most effectively, we ask that all complaints be submitted in writing. We must have a written Resident Communication Form before we can take action.